Over the years, we have developed business critical add-ons which are fully integrated with NAV. To name a few:
SGSSO is targeting Malaysia and neighboring countries as an ideal location in providing its specialized IT Outsourcing Services, led by its team of highly skilled professionals, defined processes and a structured yet flexible management systems.
SGSSO’s Service Delivery Framework will be developed based to ensure that all service requirements shall be professionally and competently managed and delivered by the SGSSO SSO Team. The Service Delivery Methodology will be designed based on the following key areas:
Gathering needs and requirements through interviews, questionnaires and needs analysis workshops.
Requirements are mapped to the system features and functions to produce the conceptual framework.
Tests are carried out by users and the results are analyzed and fine tuned accordingly.
Date is migrated to new systems format and ensure proper data is imported into the system.
Users are taught how to operate, check and troubleshoot the system
Cut over from old to new system. Monitor results, troubleshoot and doing final adjustment.